CUSTOMER CONTACT
CrimsonLogic’s comprehensive customer relationship management suite delivers a complete call management and problem resolution solution to support you. Providing timely, accurate, and complete assistance via phone, fax, email, or the Web, CrimsonLogic’s customer service endeavors to be more knowledgeable, responsive and proactive in our communications with you.
With CrimsonLogic, you will experience a business relationship where you are appreciated, respected and remembered.
Call Center
- To report technical problems and billing clarifications
- To enquire when installation can be scheduled at your sites
Email: hdsupport@crimsonlogic.com
Fax: (65) 6776 7950
Tel: (65) 6887 7888, Press ‘1’
CUSTOMER SERVICE
- To feedback on CrimsonLogic solutions
- To share your experiences with our service
Email: customerservice@crimsonlogic.com
Fax: (65) 6773 5475
Tel: (65) 6887 7888, Press ‘4’
Customer Admin
- To enquire on our solutions and services
- To request for password reset
- To update your company’s particulars
- To request for additional or cancellation of user ids
- To deregister your accounts
- To seek assistance in filling the application forms
Email: customeradminsupport@crimsonlogic.com
Fax: (65) 6873 0837
Tel: (65) 6887 7888, Press ‘2’
TRAINING
- To enquire on our training courses
Email: training@crimsonlogic.com
Fax: (65) 6773 5475
Tel: 6887 7888, Press ‘3’