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FREQUENTLY ASKED QUESTIONS - Registration

  1. What happens after I submit my application?

    Within 3 weeks upon the submission of your application, you will receive a letter informing you of your Account ID, User ID and Password.

  2. What is an Account ID?

    It is a non-secret unique reference assigned to each subscriber.

  3. What is a User ID?

    It is a non-secret unique reference, within an account, assigned to allow the user to enjoy the services provided by CrimsonLogic.

  4. What is a Password?

    It is a secret identifier, which when used with the respective User ID, grants the user access to the application.

  5. What is the difference between an Account Administrator and a General User?

    Account Administrator General User
    Possesses a password Possesses a password
    Able to change own password and reset General User’s password (for non-TradeNet users) Only able to change own password
    Able to view all users’ usage Only able to view own charges

 



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