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Success Story - TradePalette Freight

“CrimsonLogic has helped us to streamline our business and logistics process, leading to significant productivity and efficiency gain.”
Rebecca Yap, Business Development Manager. Pacific Integrated Logistics Pte Ltd.,
CrimsonLogic streamlines processes and creates better connectivity with shippers, freight forwarders and carriers

Pacific Integrated Logistics (PIL) is a one-stop logistics service provider offering freight, transportation, warehousing, distribution, third-party warehouse logistics, supply chain management and other complementary services.

Incorporated in Singapore in April 2000, PIL’s principal activities include international air and sea forwarding, custom clearance and logistics distribution.

In the past, various software applications were used for PIL’s permit processing, air waybill and manifest submissions, and logistics information processing and management. The use of different applications for the various logistics processes resulted in many duplicated manual processes, data re-entry and even costly inaccuracies and mistakes made by manual entries.

To address these inefficiencies, PIL was looking for an eCommerce solution to streamline its third-party logistics services.

CrimsonLogic’s TradePalette Freight is a freight and inventory visibility system that streamlines freight and inventory management that not only reduces our operating and administrative costs drastically, but also streamlines our manual processes and improve customer service.

It provides PIL with a single, integrated platform to execute freight services such as booking and exchange of shipping documents (e.g. Waybill, Shipping Order) through electronic means. It also enables PIL to access shipping information and exchange shipping documents such as Shipping Instruction, Bill of Lading, and Delivery Order on a real-time basis.

“Through TradePalette Freight’s track and trace feature, we are able to view and monitor cargo information online. This provides PIL with total visibility of the cargo status and inventory. The freight system also has data sharing capability with TradeWeb for import/export declarations and permits submission to the Singapore Customs, hence simplifying the trade declaration process.”

TradePalette Inventory Visibility helps PIL simplifies its complex inventory management processes, doing away labor-intensive operations, duplicate data entries and massive paper trails online.  Managing our customers’ inventory in real-time online also results in improved tracking and monitoring of inventory levels and processing of inventory movement.



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