CrimsonLogic provides a dynamic 24/7 Help Desk Service that uses a customer interaction system to register all issues or technical problems reported, for timely monitoring, follow-ups and resolutions. The dedicated help desk team is contactable via phone, fax or email. We take a very proactive approach to work with the various business divisions and departments in providing support at all levels.
CrimsonLogic also extends support to our international operations in countries, such as Canada, India, and Panama.
As CrimsonLogic is Quality Management System ISO 9001:2008 certified, our customers are assured of efficient and effective support. Our problem resolution processes comply with the highest prescribed quality standards.
With CrimsonLogic, customers will experience a business relationship where they are appreciated, respected and remembered.