Simpler trade. Smarter tech.

Digital Services

One-stop platform to deliver digital services

A versatile platform which delivers digital services for citizens and businesses across private and public sectors.

Digital Services Platform
Accelerated services,
To citizens and businesses

Our platform digitalizes and streamlines business processes for maximum efficiency. It delivers the following services:

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Civic services

We simplify the management of civic services, such as birth and marriage registrations and citizenship applications, by enabling citizens to access information, provide feedback, participate in surveys and more.

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Regulatory services

We automate processes to help governments manage regulatory services like business registration, licensing, permits and land registration by streamlining the entire process from application to approval.

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Social welfare services

We streamline processes to enable governments to manage citizens’ welfare services (such as financial assistance), by automating eligibility evaluation, subsidy allocation, disbursement and communication with citizens.

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Investment services

Businesses can access a one-stop portal to obtain information on investment opportunities within the country, access their portfolio, monitor and track investments and communicate with the government.

User-driven features,
For a better user experience
Service catalogue portal 

A portal that offers a comprehensive list of available digital services, providing users with detailed descriptions and information.

Service catalogue portal
  1. Intelligent advisor
    Leverage AI-powered NLP technology to deliver personalized recommendations, guiding users in their decision-making process. Thumbnail 7
  2. Service recommender
    Provide a recommendation engine that suggests services based on users' past transactions and affinity, speeding up their search. Service recommender
  3. Service cart
    Enable users to easily add multiple applications to a service cart for streamlined submission, with automatic consolidation of common information to eliminate the need for duplicate data entry. Thumbnail image
  4. Workspace
    Users can easily view, manage, and track tasks from one dashboard, giving a complete 360-degree view. Thumbnail 6
  5. Secure payment
    Facilitate secure payment collection, whether online through any internet-enabled device or offline at over-the-counter services. Integration with third-party gateways is also supported.
     
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  6. Service configurator
    Enable administrators to easily onboard new digital services and manage existing ones to keep up with policy changes. This includes defining service application forms, managing supporting documents, and streamlining the verification process.
     
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  7. Online form generator
    Quickly create, publish, and maintain dynamic online forms that validate submission data in real time.  Online form generator
  8. Service testing and deployment
    Enable administrators to manage and verify service-related configuration changes in the preview environment. Once verified, they can self-deploy these changes to the production environment without needing code modifications and causing system downtime. Service testing and deployment
  9. Multilingual support
    Our solution can be localised to the linguistic needs of each government and business. Thumbnail 10
Enhance business processes,
Through digital services

1

Less manual work

Automation reduces manual labor, paperwork and human error. Improve efficiency and accuracy.

2

Data security assurance

We ensure data security through authentication, authorisation, encryption, and auditing.

3

Enhance collaboration

We simplify processes by facilitating data sharing and coordination across organizations.

4

Scalability for the future

We support both on-cloud deployment and on-premise installation. It is also flexible to adapt to changing business needs.

Talk to us      
Learn how we can take your digital government services to the next level
Schedule a call
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