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CrimsonLogic Legal Service PlatformDigitalize your legal systemImprove citizenry access to legal services and enhance the productivity of legal professionals.
Raise the barFor justice
Greater convenience for citizens & legal stakeholders
Quicker case resolutions
Bring justice to under-privileged and remote places
Confidentiality ensured with advanced security features
Ensure litigants’ safety with fewer physical meetings
Uphold justice promptly and equally,With our digital solutions
Digital Case Management
Digitally connecting citizens with lawyers
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Digital Filing
One-stop legal filing portal
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Digital Mediation & Dispute Resolution
Resolve legal disputes online
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Digital Mediation & Dispute Resolution
Resolve legal disputes online
Reach collaborative settlements without the need for in-person meetings and streamline the conflict resolution process for arbitration, mediation and dispute resolution.
Legal disagreements,Settled online
eArbitrationResolve disputes with a neutral third-party as a judge.
eDispute ResolutionReach a settlement where a defendant faces off a plaintiff before a judge (and jury).
eMediationFacilitate disputants in reaching a consensus on their own.
Resolve disputesEffortlessly and securely
1End-to-end arbitration, done entirely online
2Enhancing affordability for citizens
3No need to participate physically
4Automate tasks and streamline the conflict resolution process
5Secure virtual environment
6Added convenience for all parties
In good hands With CrimsonLogic
Over 30 years of domain expertise
We continually upgrade our solutions with our deep understanding of end users and processes.
Legal system of choice for governments worldwide
We continue to transform legal systems globally with secure and advanced technology.
Pioneer in digital judiciary solutions
We digitalized Singapore's judiciary systems, one of the world's first.
Talk to us Learn how we can take your digital government services to the next level
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Digital Case Management
Digitally connecting citizens with lawyers
Expand citizens’ access to legal services while enabling the legal community greater case management efficiency and customer reach.
One-stop legal matching portalEnabling the publicSearch for the most relevant information, engage lawyers, consult them, and more.
1Find lawyers fasterSearch, identify and engage with the right lawyers anytime and anywhere, at one’s fingertips.
2Free up valuable timeEliminate face-to-face meetings with lawyers save travelling time and annual leave.
3Easy appointment schedulingBook appointments with lawyers seamlessly and easily.
4Real-time consultationsEnsure quick communication between the public and lawyers, especially when it’s urgent.
One-stop legal matching portalEnabling legal professionalsExpand customer reach, raise customer satisfaction, organize cases better, and more.
1Expand customer reachIncrease visibility among a wider audience and acquire more customers.
2Raise customer satisfactionDelight customers with prompt responses.
3Better case organisationKeep organised records of all conversations and documents by tagging them to each customer.
4Ensure greater complianceImprove compliance of Practice Guidelines, with features like “Conflict Search” and “Know Your Competitors”.
5Payment made convenientlyAdminister integrated billing and ePayments.
6Submission made easilyFacilitate easy submission of document to judiciary systems.
In good hands With CrimsonLogic
Over 30 years of domain expertise
We continually upgrade our solutions with our deep understanding of end users and processes.
Legal system of choice for governments worldwide
We continue to transform legal systems globally with secure and advanced technology.
Pioneer in digital judiciary solutions
We digitalized Singapore's judiciary systems, one of the world's first.
Talk to us Learn how we can take your digital government services to the next level
Schedule a call
Digital Services
One-stop platform to deliver digital services
A versatile platform which delivers digital services for citizens and businesses across private and public sectors.
Accelerated services,To citizens and businessesOur platform digitalizes and streamlines business processes for maximum efficiency. It delivers the following services:
Civic servicesWe simplify the management of civic services, such as birth and marriage registrations and citizenship applications, by enabling citizens to access information, provide feedback, participate in surveys and more.
Regulatory servicesWe automate processes to help governments manage regulatory services like business registration, licensing, permits and land registration by streamlining the entire process from application to approval.
Social welfare servicesWe streamline processes to enable governments to manage citizens’ welfare services (such as financial assistance), by automating eligibility evaluation, subsidy allocation, disbursement and communication with citizens.
Investment servicesBusinesses can access a one-stop portal to obtain information on investment opportunities within the country, access their portfolio, monitor and track investments and communicate with the government.
User-driven features,For a better user experience
Service catalogue portal A portal that offers a comprehensive list of available digital services, providing users with detailed descriptions and information.
Intelligent advisor
Leverage AI-powered NLP technology to deliver personalized recommendations, guiding users in their decision-making process.
Service recommender
Provide a recommendation engine that suggests services based on users' past transactions and affinity, speeding up their search.
Service cart
Enable users to easily add multiple applications to a service cart for streamlined submission, with automatic consolidation of common information to eliminate the need for duplicate data entry.
Workspace
Users can easily view, manage, and track tasks from one dashboard, giving a complete 360-degree view.
Secure payment
Facilitate secure payment collection, whether online through any internet-enabled device or offline at over-the-counter services. Integration with third-party gateways is also supported.
Service configurator
Enable administrators to easily onboard new digital services and manage existing ones to keep up with policy changes. This includes defining service application forms, managing supporting documents, and streamlining the verification process.
Online form generator
Quickly create, publish, and maintain dynamic online forms that validate submission data in real time.
Service testing and deployment
Enable administrators to manage and verify service-related configuration changes in the preview environment. Once verified, they can self-deploy these changes to the production environment without needing code modifications and causing system downtime.
Multilingual support
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Our solution can be localised to the linguistic needs of each government and business.
Enhance business processes,Through digital services
1Less manual workAutomation reduces manual labor, paperwork and human error. Improve efficiency and accuracy.
2Data security assuranceWe ensure data security through authentication, authorisation, encryption, and auditing.
3Enhance collaborationWe simplify processes by facilitating data sharing and coordination across organizations.
4Scalability for the futureWe support both on-cloud deployment and on-premise installation. It is also flexible to adapt to changing business needs.
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Data eXchange
Simple, seamless, secure data exchange
Data eXchange helps governments enhance data governance to better serve citizens. With our platform, governments can easily manage shared data and streamline information exchange in a secure and effective way.
We connect organisationsThrough dataData eXchange connects multiple organizations and streamlines data exchange activities centrally through the platform, ensuring easy and secure access to all data.
A hub-and-spoke architectureTo connect organizations and build network ecosystems
Standardized data sharing model
Organizations adopt common data standards to share or retrieve data. This creates simplified and seamless workflows across each ecosystem, which encourages more data sharing among organisations.
Share data quickly and easily
Each hub captures a particular data only once. The data can then be used by various organizations, saving them time and manpower.
Access quality data, anytime and anywhere
Data from multiple contributors form a 360° view and is synchronized in the main hubs as the single source of truth. This enables data to be consistent and available 24/7.
Seamless eXchangeEmpower your data flow
Data definition editorDefine and manage the data’s qualities and its relationship with other data to create a data model for sharing. Apply a mask for sensitive data and manage unmasking permissions.
API gateway management
Built-in API gateway to handle API calls and add a security layer for authenticated and authorized access to the platform data services.
API service testing
After defining the data model, publish it in two simple steps: test it in a staging environment for accuracy before going live.
Multiple data exchange mechanism
Offer three data exchange options: API for real-time exchanges, SFTP for scheduled exchanges, and data entry for manual input by publishers, one by one.
Data service directory
Registered organizations can browse or search for available data via the directory, and then subscribe to specific data, which requires approval from the data owner. When subscribed data changes, push notifications are sent.
Reports and monitoring
Monitor transactions, jobs and statistics to improve daily operations. Reports cover a wide range of movements including requests, successful and unsuccessful data transfers and more.
World-class data managementWith Data eXchange
1Centralize data managementOrganizations access a single platform for all data needs, ensuring data consistency.
2Ensure data integrity and securityData privacy governance and security are enhanced with centralized data management.
3Simplify data exchangeStandardized protocols are used for data sharing to promote common data standards.
4Grow data ecosystemsConnect organizations and empower them to share data with one another for greater insights.
5Host the platform anywhereGet maximum flexibility in deployment: host on commercial / private cloud or your organization’s on-premise data centre.
6Enable speedy data sharingMake information exchange fast, easy and secure for all.
7Streamline dataCapture data once and provide it to multiple organizations for efficiency.
8Optimize resourcesEnable interoperability and integration for seamless data exchange.
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Digital Compliance
Simplify compliance workflows
Our powerful and flexible backend solution enables you to easily configure workflows that cater to multiple levels of approvals based on your unique business processes.
Easy to set up,Easy to use
Easy configurationYou can easily set up various stages of approval for your workflow with our comprehensive configuration tool and options.
Easy collaborationOur solution makes it easy to work together with different departments within your organization or across organizations.
Secure communicationWe provide a safe and easy way to communicate with your audience.
Streamlined & FlexibleCompliance Processes
Drag-and-drop workflow designerWith our embedded drag-and-drop designer, even non-technical users can easily configure workflows to suit their business needs.
Streamline approvals with multiple options
Choose from a range of options, including follow-up requests, approval submission and more.
Real-time information and approvals
Enable users to provide information and recommendations for approval or rejection in real-time.
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DirectorLee Pak Sing
Pak Sing is Assistant Chief Executive Officer of Enterprise Singapore, overseeing Trade, Connectivity and Business Services.Enterprise Singapore is the government agency championing enterprise development. The agency works with committed companies to build capabilities, innovate and internationalise. It also supports the growth of Singapore as a hub for global trading and startups, and builds trust in Singapore’s products and services through quality and standards.The Trade team fosters the growth of Singapore’s trade and strengthens the competitiveness of Singapore’s trade ecosystem. The Connectivity team drives the growth and capability of Singapore’s transport & logistics companies; partnering them in their business transformation, capabilities building and international growth. The Business Services team oversees the growth and capabilities building of Singapore companies in professional services.Prior to Enterprise Singapore, Pak Sing has served in various other government agencies in his public sector career, including the Economic Development Board, Ministry of Trade and Industry, Ministry of Manpower and Ministry of Finance. He was also involved in organising the world’s first Youth Olympic Games in Singapore.Pak Sing obtained a Bachelor in Economics at Stanford University, Masters in Economics at Cambridge University and Masters in Public Administration at the Harvard Kennedy School.
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Digital Payment
Enabling digital payment systems
Access to a centralized payment platform to easily manage payment processing, reconciliation and reporting for governments.
Upgrade yourDigital payment capabilities
1Streamline payment processesImprove work efficiency by simplifying routine tasks for payment collection.
2Increase complianceSimplify compliance with automated tax calculation to ensure adherence to tax regulations.
3Pay from anywhereWe support payments in multiple currencies, making it convenient for your customers worldwide to make payments.
4Track payment easilyOur reports make it simple to track and ensure accuracy in payment reconciliation.
5Secure payment processingSecurely facilitate the collection of payments with our pre-established payment gateway connections.
6Flexibility for the futureWe support integration with third-party payment services through our built-in API connectors, providing flexibility to offer a wide range of payment methods.
Seamless integration With trusted payment gateways
Enabling a Government-to-Person (G2P)Payment ecosystemOur solution serves as a catalyst for seamless financial transactions between governments and individuals.
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Digital Identity
Equipping citizens with digital identities
A secure digital identity authentication system for citizens and businesses to transact with Government agencies and other third-party service providers.
Seamless and safeDigital identification for all
1InclusivityThe coverage of Digital Identify encompasses all entities, from citizens to businesses, with the ability to manage an Identity’s lifecycle.
2Robust ecosystemLocalized, multilingual enabled platform to support diverse communities.
3Seamless user experienceAuthentication through the OpenID Connect (OIDC) framework eliminates the need for multiple logins and passwords across various systems.
4Delegated authorizationUtilizes OAuth 2.0 to grant delegated authorisation, enabling external applications to access a citizen’s digital identity information without revealing any credentials.
5Heightened security and transparencyDesigned with a focus on security and transparency to ensure the protection of users’ personal information and prevent unauthorized access. The system provides an audit log to prevent misuse.
Everyday transactions,SimplifiedEquip your users with a Digital Identity to access government services digitally.
AuthenticationDigital Identity employs biometric features to protect user credentials and offers a password-less authentication alternative.
MyProfile
A comprehensive digital profile for users to access services provided by the Government or third-party service providers.
CorporatePass
A corporate extension for businesses to manage employees' digital service access, enabling them to carry out tasks like applying for permits and filing taxes.
MyNotification
A secure, in-app messaging service for government agencies to send official notifications and messages which require a higher level of identity verification.
Digital signing of documents
Users can utilise their Digital Identity to electronically sign off on documents, removing the need to be physically present.
Mobile-first paradigm
Designed with a mobile-first approach, users gain access to personalised eServices and have control over their Digital Identity.
Delegate
A digitised workflow that enables users to carry out transactions on behalf of someone else.
Digital Identity Card
Users can perform in-person transactions through the digital versions of their physical cards.
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CrimsonLogic Integrated Requisition Service
Conveyancing made easy
A one-stop portal for lawyers to easily send legal requisitions to government agencies and submit requests to MCSTs for certificates.
Manual conveyancing processes,Streamlined
Convenience on one platformLawyers can easily access and retrieve legal requisitions submitted to government agencies and corporations.
Reduce manual workReduces data entry and manual handling of documents related to the requisitions.
Improve collaborationA legal requisition can involve multiple agencies. We enable the streamlining of processes by aggregating replies across agencies into one platform.
Access & manageRequisitions on one portalWe aggregate legal replies from government agencies into a single portal, providing information on land encumbrances that may impact property valuation.
Participating government agencies
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