This Haulage & Fulfilment Services T&C shall be read in conjunction with BPO Services T&C accessible at https://www.crimsonlogic.com/bpo-service-terms-and-conditions

1.    Acceptance of Goods for Carriage
1.1    Company’s acceptance of goods for carriage is subject to Standard Trading Conditions of the Singapore Logistics Association (SLA) published on SLA’s portal and Haulage & Fulfilment Services T&C set forth herein. In the event of any inconsistency between the Standard Trading Conditions of the SLA and GeTS Haulage & Fulfilment Services T&C set forth herein, Haulage & Fulfilment Services T&C shall prevail.

2.    Quoted Fees
2.1    The Fees quoted in the Agreement does not include any third-party costs and/or out of pocket expenses including but not limited to expenses incurred from PSA Storage, container detention, washing, damage, parking or forklift charges etc. Such expenses shall be reimbursed by Customer to Company upon invoiced.

3.    Shipment Clearance
3.1    Company would require a minimum lead time of at least 1 business day in advance pre-arrangement for shipment clearance with complete documents submission from Customer to Company.

4.    Depot Fees
4.1    Customer acknowledges that the depot operators will inspect the containers for damages and washing needs in order for the containers to be offloaded to the depot.

4.2    ln the event the depot operators direct that repair or washing of any container(s) is required, Company will notify the Customer the repair or washing fees quoted by the depot operator (the "Depot Fees"). The Customer shall approve the quoted Depot Fee in writing to Company immediately and authorise Company to pay the Depot Fee on behalf of the Customer. Upon receipt of written authorisation from the Customer, Company shall either pay the Depot Fee as an out of pocket expense or issue the depot operator an IOU form (which shall be sent to Customer in copy). 

4.3    The Customer shall pay Company the Depot Fees once written authorisation is given. Such Depot Fee shall be paid by the Customer according to the invoice even if the Customer has decided to dispute the Depot Fees with the depot operator.

4.4    If Customer opts not to approve the Depot Fee quoted by the depot operator or failed to approve such Depot Fees within stipulated timeline, Company shall transport and store the Customer's container(s) in either Customer's premises or a rented storage space until the dispute over the Depot Fees is resolved between the Customer and shipping line. The Customer hereby agrees that it shall pay for all additional fees incurred before such dispute is resolved including transport fee to the yard, storage fee and container chassis fee. The Customer agrees that such additional fees incurred shall be paid upon invoiced.

5.    Additional Services
5.1    If the Customer instructs Company to provide any other additional services not quoted for in the Agreement, Company shall quote for such additional services and GeTS shall only provide such additional services after the Customer accepts the proposal for such additional service fee.

*Haulage & Fulfilment Services T&C - Version 1.2 (applicable from November 2023)