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CrimsonLogic Signs Memorandum of Understanding with Mastercard to Further GovTech Innovation
10 January 2024
Industry
Digital Government
Both companies will explore the integration of Mastercard’s payment technology with CrimsonLogic’s digital government platforms to enable secure and convenient digital payments for government services.SINGAPORE, 10 January 2024 – Singapore-based global technology company CrimsonLogic, a leader in digital government and digital trade facilitation solutions, announced today a Memorandum of Understanding with global technology company Mastercard to enable the seamless digitalization of government payments and services. With CrimsonLogic's expertise in digital government solutions, coupled with Mastercard's global network and payments innovation, the companies seek to enable government agencies to enhance their Government-to-Citizen (G2C) and Government-to-Person (G2P) digital interactions and transactions.Through the collaboration, the companies aim to solve public sector challenges related to government services, cybersecurity, financial inclusion, citizen engagement and use of data. The agreement seeks to provide more effective and efficient solutions to create smarter, more responsive, and citizen-centric government programs.“Governments worldwide are grappling with the need to modernize and digitalize their operations to keep pace with rapid technological advancements. Citizens now demand the same level of efficiency and convenience from government services as they experience in the private sector as a consumer. CrimsonLogic has a proven track record of more than 35 years of developing and implementing G2C platforms for numerous governments worldwide, leveraging cutting-edge technology,” said Lawrence Ng, CEO of CrimsonLogic. “This collaboration with Mastercard seeks to further our offering, and give governments the opportunity to leverage our expertise in combination with Mastercard's financial inclusion capabilities, to create a powerful synergy that will benefit citizens and government agencies alike.”Governments leverage CrimsonLogic's digital government platforms to provide citizens with easy access to a wide range of civic services. The companies will discuss the integration of Mastercard’s payment technology with CrimsonLogic’s platforms, with the aim of enabling secure and convenient digital payments for government services. “CrimsonLogic's track record in delivering digital government solutions and cybersecurity services complements Mastercard's expertise in digitalizing government payments and programs. With this collaboration, both organizations will explore how to further global GovTech innovation for the benefit of governments, citizens, and communities across the world,” said Selim Ergoz, Senior Vice President, Global Strategy and Sales Enablement, Public Sector at Mastercard.CrimsonLogic is committed to delivering impactful digital solutions that connect the world seamlessly. With a focus on intuitive experiences, the company digitalizes and simplifies global trade for both businesses and governments. This collaboration with Mastercard is a testament to CrimsonLogic's relentless pursuit of excellence and its commitment to enhancing the digital landscape, not only in trade but also in government services, making a meaningful impact on the lives of citizens and businesses alike.About CrimsonLogicCrimsonLogic, part of the PSA Group, is a global technology company driven by innovation to digitalize and simplify global trade.With over 35 years of experience worldwide, CrimsonLogic specializes in technology-enablement in the fields of trade facilitation & compliance, port operations, government services and logistics. As a trusted partner to businesses, logistics service providers and governments, their tailored solutions are designed to meet the unique needs of every client, enabling seamless and secure optimization of supply chains and operations.Having pioneered the world's first single window trade facilitation system for Singapore, CrimsonLogic continues to drive digital transformation in global trade via cutting-edge technology, exemplified by the successful implementation of innovation solutions in over 40 countries worldwide.www.crimsonlogic.com Media ContactSharon LimPublic Relations ManagerEmail: [email protected]
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Simpler trade. Smarter tech.CrimsonLogic, a wholly-owned subsidiary of PSA International, is a global technology company driven by innovation to digitally transform and simplify global trade.With over 36 years of experience worldwide, CrimsonLogic specializes in technology-enablement in the fields of trade facilitation & compliance, port operations, government services and logistics. As a trusted partner to businesses, logistics service providers and governments, their tailored solutions are designed to meet the unique needs of every client, enabling seamless and secure optimization of supply chains and operations.Having pioneered the world's first single window trade facilitation system for Singapore, CrimsonLogic continues to drive digital transformation in global trade via cutting-edge technology, exemplified by the successful implementation of innovation solutions in over 40 countries worldwide.
CrimsonLogicOur values
IntuitiveExperiences
Our solutions are shaped by a deep understanding of what matters most to our customers to deliver intuitive experiences that elevate performance, simplicity and delight.
InsightfulInnovation
We relentlessly innovate insightful data-driven solutions that optimise trade flows and eliminate friction points, empowering our customers to make smarter decisions.
ImpactfulSolutions
By providing solutions that connect and empower businesses and governments worldwide for a more seamlessly connected ecosystem, we create impact in enabling global trade to thrive.
CrimsonLogicAt a glance
61customs nodes
20offices globally
26single windowsimplemented
1400talents worldwide
40countries using our digital solutions
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CrimsonLogic and Newage Partner to Revolutionize Freight Management and Customs Compliance Across North America
20 November 2024
Industry
Trade Business
Through innovative technology and strategic collaboration, CrimsonLogic and Newage are set to enhance efficiency and transparency in freight management and customs processes.RICHMOND HILL, ON, 20 November 2024 — Global technology company CrimsonLogic, a wholly-owned subsidiary of PSA International and a leader in digital trade, digital ports and technology solutions, announced today a strategic partnership with Newage Software & Solutions (“Newage”), a global leader in logistics technology. The collaboration integrates CrimsonLogic’s regulatory filing software, Advance Commercial Information eManifest House Bill (ACI eHBL), directly into the innovative NewageNXT freight management ERP platform. This powerful integration, which went live last month, aims to simplify customs compliance for freight forwarders across North America — starting with Canada.With the North American logistics market projected to grow significantly, this partnership positions Newage and CrimsonLogic at the forefront of the digital transformation of supply chains. Newage customers will benefit from streamlined customs declaration processes, eliminating the need for manual data entry duplication between freight operations and customs compliance. By automatically transmitting eHBL data to the Canada Border Services Agency (CBSA) through a seamless connection, customers will save time, reduce errors and compliance-related costs.The integration offers several key benefits for customers, including increased efficiency, improved accuracy and enhanced visibility. By eliminating the need for double data entry and minimizing delays, customers can save significant time and manpower costs. The automated system also reduces human error, resulting in more accurate submissions and helping customers avoid fines and delays. Additionally, the integration provides real-time updates on shipment and customs clearance status, enabling better decision-making and more efficient resource allocation. This integration offers more competitive pricing than other eManifest partners, along with greater flexibility in contract terms.“This partnership represents a significant milestone in our mission to empower freight forwarders with innovative tools that streamline operations,” said Jonathan Phillips, CEO of Newage. “By integrating CrimsonLogic’s ACI eHBL into NewageNXT, we are providing a comprehensive solution that simplifies customs compliance and drives operational efficiency across North America.”Siddharth Priyesh, CrimsonLogic’s Vice President & Head of the Americas, Europe, Middle East, Africa & South Asia, echoed the sentiment, “We are thrilled to partner Newage to deliver an integrated solution for customs compliance. The integration of CrimsonLogic’s ACI eHBL, will bring unprecedented convenience to their customers, saving time and costs while enhancing revenue potential. We look forward to expanding this partnership to serve a broader global audience.”Blue Arrow Cargo, a long-time customer of both Newage and CrimsonLogic, is set to be one of the first beneficiaries of this integration that serves the Canadian forwarding market. “This newly created solution drives improved efficiency, visibility and compliance for both our operators and customers,” said Richard D’Cunha, CEO of Blue Arrow Cargo.Looking ahead, CrimsonLogic and Newage plan to expand their collaboration to include additional services, both in North America and globally. By leveraging CrimsonLogic’s existing global network, Newage can effortlessly expand their reach into countries such as Saudi Arabia and Singapore, through a single integration.-END- ISSUED BY CRIMSONLOGIC AND NEWAGE SOFTWARE & SOLUTIONSABOUT CRIMSONLOGICCrimsonLogic, a wholly-owned subsidiary of PSA International, is a global technology company driven by innovation to digitally transform and simplify global trade. With over 36 years of experience worldwide, CrimsonLogic specializes in technology enablement in the fields of trade facilitation and compliance, port operations, government services and logistics. As a trusted partner to businesses, logistics service providers and governments, their tailored solutions are designed to meet the unique needs of every client, enabling seamless and secure optimization of supply chains and operations. Having pioneered the world's first single window trade facilitation system for Singapore, CrimsonLogic continues to drive digital transformation in global trade via cutting-edge technology, exemplified by the successful implementation of innovation solutions in over 40 countries worldwide.ABOUT NEWAGE SOFTWARE & SOLUTIONSNewage is a global provider of innovative logistics technology solutions that empower businesses to optimize their supply chains for over 17 years. With a focus on visibility, efficiency and compliance, Newage’s solutions help customers achieve operational excellence and drive growth. Trusted by 400+ global forwarders, the seamless cloud-based ERP software NewageNXT is the key to running your business successfully.For media queries, please contact:CRIMSONLOGICSharon Lim (Ms)Group Marketing & Communications@email NEWAGE SOFTWARE & SOLUTIONS Sudharshan Bhaskaran (Mr)Marketing @email
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CrimsonLogic Join's U.S CBP's Section 321 Data Pilot to Digitize Advance Shipper Data Elements
16 December 2024
Industry
Trade Business
This strategic partnership aims to expedite customers clearance and improve risk assessment for low-value shipments.IRVINE, CALIFORNIA, 16 December 2024 — Global technology company CrimsonLogic, a wholly-owned subsidiary of PSA International, and a leader in digital trade, digital ports and technology solutions, partners Hangzhou Far International, a global cross-border e-commerce logistics service provider that helps retail giants import e-commerce goods into the U.S., to voluntarily participate in the expanded U.S. Customs and Border Protection’s (CBP) Section 321 Data Pilot. This partnership leverages on CrimsonLogic’s E-Commerce Goods Clearance Program to expedite customs clearance for low-value e-commerce shipments entering the U.S.Through this collaboration, CrimsonLogic assists Hangzhou Far International in completing Entry Type 86 filings for their client, an online marketplace giant, by providing advance data and new optional data elements to CBP. This benefits both the government and businesses. The Section 321 Data Pilot aims to enhance CBP’s risk assessment capabilities and improve the clearance process for low-value shipments. By collecting additional data, such as actual value, enhanced product descriptions and complete shipper information, CBP can more effectively identify and target high-risk shipments. CBP will also be able to speed up the processing of legitimate low-value e-commerce shipments.In order to qualify for the Section 321 Data Pilot, shippers must be able to digitally provide non-traditional, advance data elements, such as product photos and links so as to demonstrate their credibility. Digital service providers involved must be able to accurately transform the data from shippers into a digital format compatible with CBP’s processing capabilities.“We are excited to collaborate with CrimsonLogic on this pilot program and are happy with the results,” said Wendy Zhu, Project Director of Logistics at Hangzhou Far International. “CrimsonLogic’s expertise in customs clearance and their commitment to providing exceptional service helps us deliver a seamless experience for our clients.”“CrimsonLogic is glad to be one of the early participants of the Section 321 Data Pilot,” said Siddharth Priyesh, Vice President, Head of Americas, Europe, Middle East, Africa and South Asia at CrimsonLogic. “In partnership with Hangzhou Far International, we help their clients bring their low-value goods into the U.S. much faster, with significantly reduced inspection time at customs. Leveraging on our experience in collecting and transforming data required by CBP for the Data Pilot, we are well-equipped to assist customers importing low value e-commerce goods into the U.S.”With the growing volume of e-commerce imports, the need for efficient and compliant customs clearance processes has never been more important. CrimsonLogic’s participation in the Section 321 Data Pilot underscores the company’s commitment to staying at the forefront of helping customers stay ahead of regulatory and customs compliance.ABOUT CRIMSONLOGICCrimsonLogic, a wholly-owned subsidiary of PSA International, is a global technology company driven by innovation to digitally transform and simplify global trade. With over 36 years of experience worldwide, CrimsonLogic specializes in technology enablement in the fields of trade facilitation and compliance, port operations, government services and logistics. As a trusted partner to businesses, logistics service providers and governments, their tailored solutions are designed to meet the unique needs of every client, enabling seamless and secure optimization of supply chains and operations. Having pioneered the world's first single window trade facilitation system for Singapore, CrimsonLogic continues to drive digital transformation in global trade via cutting-edge technology, exemplified by the successful implementation of innovation solutions in over 40 countries worldwide.For media queries, please contact:Sharon Lim (Ms)Group Marketing & CommunicationsCrimsonLogic Pte Ltd@email
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CrimsonLogic and BDO Singapore Sign Strategic Partnership to Develop Specialized Generative AI Advisory Platform
13 February 2025
Industry
Digital Government
This strategic partnership aims to transform professional advisory services by leveraging cutting-edge Generative AI to provide accurate, domain-specific insightsGlobal technology company CrimsonLogic, a wholly-owned subsidiary of PSA International and a leader in digital trade, digital ports, and technology solutions, is expanding its proprietary Generative AI (GenAI) advisory platform “AskCL”, through a strategic collaboration with BDO Singapore, a leading professional services firm. Together, they are co-creating “AskBDO” - an innovative Generative AI (GenAI) advisory platform designed to provide accurate, domain-specific insights for professionals in legal, tax, and finance.Currently, GenAI solutions commonly encounter issues such as hallucination, where AI generates plausible but incorrect information, as well as data lineage inconsistencies, contextual limitations, data freshness, privacy concerns, and ethical considerations. These are critical areas that any robust GenAI solution must address to be effective and trustworthy.“AskBDO” combines CrimsonLogic's technological expertise with BDO's domain-specific insights to deliver accurate, reliable, and relevant responses to specialized queries, providing users with a dedicated virtual advisor to access precise information quickly, thereby enhancing their decision-making processes and reducing the risk of errors. This improved efficiency allows these professionals in specialized fields such as legal, tax, and finance to focus on complex tasks that require human expertise, ultimately delivering greater value to their clients and organizations.The “AskBDO” platform leverages updated, curated knowledge bases and fine-tunes solutions for specific industries to provide verifiable responses. It also allows multiple organizations to use the platform while keeping their data isolated and secure, as its multi-universe knowledge base separates and manages both public and private data, enhancing the contextual accuracy of responses. Additionally, the platform offers robust customization capabilities, empowering users to develop tailored topics and knowledge bases."This strategic partnership with BDO Singapore represents a significant milestone in our commitment to revolutionize professional advisory services through advanced technology. Together, we are not just developing a tool, but shaping the future of how businesses leverage AI for strategic decision-making and operational excellence," said Lawrence Ng, CEO of CrimsonLogic.Frankie Chia, Managing Partner at BDO Singapore, said, "This collaboration with CrimsonLogic enables us to innovate and leverage cutting-edge technology to deliver practical, tailored solutions for our clients. “AskBDO” will empower our professionals with enhanced access to specialized knowledge and domain expertise, acting as a valuable resource that supports their day-to-day work. Looking ahead, we also aim to offer our clients the opportunity to experience a Digital BDO, providing them with faster, more accurate insights and greater value through innovative, AI-driven solutions."Together, CrimsonLogic and BDO Singapore mark a transformative leap in the adoption of GenAI across industries, setting a new benchmark for professional advisory services in the digital age.About CrimsonLogic CrimsonLogic, a wholly-owned subsidiary of PSA International, is a global technology company driven by innovation to digitally transform and simplify global trade. With over 36 years of experience worldwide, CrimsonLogic specializes in technology enablement in the fields of trade facilitation and compliance, port operations, government services and logistics. As a trusted partner to businesses, logistics service providers and governments, their tailored solutions are designed to meet the unique needs of every client, enabling seamless and secure optimization of supply chains and operations. Having pioneered the world's first single window trade facilitation system for Singapore, CrimsonLogic continues to drive digital transformation in global trade via cutting-edge technology, exemplified by the successful implementation of innovation solutions in over 40 countries worldwide.About BDO Singapore BDO Singapore is a leading professional services firm offering audit, tax, and advisory solutions to SMEs, large private businesses, and multinational corporations. Established in 1972, we have built a strong reputation with a team of over 600 professionals delivering services such as Audit & Assurance, Tax & Risk Advisory, Business Restructuring & Forensics, Deal, Cyber Security & Digital Advisory, Management Consulting and Outsourced Accounting.As an independent member of BDO International, the world’s fifth-largest professional services network with a presence in 166 countries — they provide global expertise with local insights. BDO’s partners and directors foster trust and innovation, helping clients grow and transform in a culture of collaboration and excellence.For media queries, please contact:Filza Shamin Asrap (Ms)Group Marketing & CommunicationsCrimsonLogic Pte [email protected] Noor Bin Amin (Mr)Marketing CommunicationsBDO [email protected]
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CrimsonLogic Purchase Order Terms & Conditions
Unless expressly stated otherwise in the Purchase Order, these terms and conditions (“PO Terms”) shall govern the supply of goods and/or services provided under the Purchase Order. 1. Definitions and Interpretation1.1. The following terms shall have the meaning herein assigned to them:-(a) “Contract Price” means the total sum payable by CL to the Contractor under the Contract;(b) “Contractor” means the individual or entity engaged by CL to perform the Contract;(c) “Deliverables” means deliverables in the form of (i) goods to be delivered; (ii) services to be performed; or (iii) a combination of goods and services;(d) “Parties” means CL and the Contractor and “Party” means either one of them;(e) “Personal Data” means data, where true or not, about an individual who can be identified (i) from that data, or (ii) from that data and other information to which the organisation has or is likely to have access; and(f) “CL” means the legal entity from the CrimsonLogic Group stated in the PO.1.2. References to a Party shall be deemed to include the respective successors and permitted assigns of a Party.2. Formation & Nature of Contract2.1. The Contract between CL and the Contractor shall be constituted upon: (1) (if applicable) CL’s acceptance of an offer from the Contractor for the supply of goods and/or services, such acceptance including the issue by CL of a Letter of Acceptance or a Purchase Order; or (2) the signing by CL and the Contractor of a contract / agreement for the supply of goods and/or services.2.2. The Contract constitutes the complete and only agreement between the Parties and supersedes all previous communications, representations and other arrangements, whether written or oral.2.3. Any modification to or variation of the Contract must be agreed to in writing and signed by both Parties and expressly incorporated into the Contract in writing.2.4. Each of CL and the Contractor are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by the Contract.2.5. A person who is not a party to the Contract (including any approved subcontractor of the Contractor) shall have no right under any law to enforce any term and condition of the Contract.3. Deliverables, Price and Payment3.1. The Deliverables, Contract Price, currency, and payment schedule shall be as set out or referred to in the Purchase Order / quotation.3.2. In relation to the Deliverables: (i) the risks and title in the goods supplied by the Contractor under the Contract shall pass to CL only upon written acceptance, in writing, of the goods by CL; (ii) the Contractor shall ensure that any services shall be completed to CL's satisfaction and accepted by CL.3.3. Save for any goods and services tax or value added tax (if applicable), all taxes, duties and charges imposed by any government authorities for the Deliverables, if any, shall be borne by the Contractor and shall be deemed to have been included in the Contract Price.3.4. The Contractor shall not issue any invoice until the completion of the Deliverables to CL’s satisfaction and acceptance by CL. Any payment by CL to the Contractor of the invoiced value shall not relieve the Contractor from responsibility in relation to the proper execution of the Contract.4. Liability and Indemnity4.1. The Contractor shall be fully responsible for any loss, personal injury and/or damage to property caused by the acts, defaults, omissions or negligence of the Contractor, its agents, servants and subcontractors and the Contractor shall indemnify (on a full indemnity basis including legal costs), defend and hold CL harmless in all respects of liabilities relating thereto.4.2. Neither Party shall be liable to the other for any special, consequential or punitive damages or indirect losses, costs or expenses or loss of actual or anticipated profits (whether direct or indirect), lost opportunities (including opportunities to enter into or complete arrangements with third parties), a failure to realise anticipated savings or loss of reputation, howsoever caused (including by negligence).5. Termination and Suspension5.1. CL may by notice in writing terminate the Contract forthwith if:(a) the Contractor is in breach of the Contract and such default or breach continues unremedied for five (5) business days after a notice in writing of the default or breach has been sent to the Contractor specifying the same;(b) the Contractor is, or is reasonably suspected to be, subject to bankruptcy and/or an insolvency event or any event that could reasonably be expected to lead to insolvency;(c) the Contractor or any person employed by him or acting on his behalf violates any applicable laws, statutes, regulations, and Sanctions Laws including but not limited to those relating to anti-bribery, anti-corruption, and competition laws; and/or(d) the Contractor assigns the Contract or subcontracts the Contract or any part thereof without CL’s prior written consent.5.2. Notwithstanding the foregoing sub-clause or any other provision to the contrary, the Contract may be terminated by CL at any time by giving the Contractor no less than twenty-one (21) days’ notice in writing without assigning any reason whatsoever.5.3. In the event of the termination of the Contract under Clause 5.1:(a) CL may carry out and complete all or any part of the Deliverables or engage another contractor to carry out and complete all or any part of the Deliverables. CL reserves the right to recover from the Contractor damages incurred in respect of obtaining any such goods from another source or sources including any increased prices; and(b) CL shall have a lien over all Deliverables in progress and may sell any of the same and apply the proceeds of sale in or towards the satisfaction of any sums due or becoming due to him from the Contractor under the Contract.5.4. In the event of termination of the Contract under Clause 5.2, subject to the Contractor having fulfilled relevant obligations under the Contract (and without prejudice to any sums which are payable by the Contractor to CL pursuant to any term of the Contract), CL shall pay the Contractor, on a quantum meruit basis, for all work done in relation to the Deliverables up to the date of such termination as closely as possible.5.5. The termination or expiry of the Contract from any cause shall not release any Party from any liability which at the time of termination or expiry of the Contract has already accrued, or which thereafter may accrue under the Contract including but not limited to any breach by a Party of any of its obligations hereunder.5.6. In the event CL is of the reasonable opinion that the Contractor has failed to observe the proper safe work practices or other procedures / guidelines or exhibits poor workmanship, CL has the right to stop the Contractor from further executing the Deliverables until rectification measures are taken to the satisfaction of CL.6. Assignment, Subcontracting or Transfer6.1. The Contractor shall not assign, subcontract or transfer his benefits, interests, or obligations in or under the Contract or any part thereof without the prior consent in writing of CL, which shall not be unreasonably withheld.6.2. In the event CL approves any subcontracting by the Contractor, the Contractor shall ensure that such approved subcontractor shall comply with the terms of the Contract.6.3. Notwithstanding any assignment, subcontracting or transfer of any of the benefits, interests or obligations in or under the Contract as set out above, the Contractor shall remain liable to CL under the Contract for the due and faithful performance of the Contract.7. Confidentiality7.1. The Contractor agrees not disclose to any person directly or indirectly (including the media, or into any public domain) any information in any form provided by CL under the Contract without CL’s prior written consent save that the Contractor may disclose such information to:(a) any director, officer, employee, subcontractor, agent or representative who has a need to know provided that such individual is first subject to the same confidentiality restrictions contained herein;(b) any other person pursuant to a legal requirement to disclose or pursuant to any judicial authority which requires disclosure provided that (a) if such party, its agents, and subcontractors shall become compelled by law to disclose such information, such party will, to the extent permitted by law, immediately notify the other party of that fact so that the other party may, if they wish, seek to prevent that disclosure; (b) such party, its agents, and subcontractors will, to the extent permitted by law, take such steps as the other party shall require to prevent or minimize the scope of any disclosure; and (c) in any case, if such party, its agents and subcontractors are compelled to make disclosure, they will disclose only that portion of the relevant information which must legally be disclosed; or(c) any other person to the extent such disclosed information was either already known to such person not due to a breach of this Clause or is or becomes publicly available through no fault of the Contractor.7.2. The provisions of this clause shall remain in full force and effect notwithstanding the termination or expiry of the Contract for whatever reason.8. Compliance8.1. The Contractor undertakes to comply with all applicable laws, regulations and rules including, but not limited to, those relating to anti-bribery and anti-corruption, labor rights, competition matters, applicable customs regulations, and health, safety and environmental regulations. The Contractor shall always act with the highest standards of professionalism and ethics and shall not engage in any activity or conduct that would result in a violation of any such applicable laws.8.2. While performing the Contract, the Contractor undertakes that it has not, and will not, offer, promise, pay or authorize the payment of money or anything of value, or take any action in furtherance of such a payment, whether by direct or indirect means to any Government Official, employee or any other private individual to influence the decision of such person in the performance of such person’s duties.8.3. For the purposes of this clause, “Government Official” means any person: (i) serving with, employed by or acting as an agent, representative, or consultant of any agency or entity of the national, regional, state, municipal or local governments of any country; (ii) serving with, employed by or acting as an agent, representative, or consultant of any public international organization or quasi-governmental organization; (iii) working in, acting on behalf of, or being affiliated with any government-owned, government-controlled, or government-influenced commercial enterprise or institution; (iv) holding any position, whether official or unofficial, in a political party, including but not limited to advisors, lobbyists, or strategists, or engaging in any political activity; (v) running as a candidate for any political office, whether elected or appointed, or holding any elective or appointive political office; or (vi) holding or being involved in any role that involves the exercise of public authority, public functions, or any role that may influence public policy or decision-making, regardless of the official capacity or compensation. 8.4. The Contractor represents and warrants that it will:(a) comply with all applicable laws imposing a sanctions regime or export control programmes (“Sanctions Laws”);(b) shall notify CL immediately in the event it or its direct or indirect owner or shareholder is added to a sanctions list;(c) it will not take any action that causes CL to violate or become exposed to applicable Sanctions Laws and will indemnify and hold CL harmless for any liability arising from or in connection with any breach of applicable Sanctions Laws or terms of this clause;(d) no Controlled Goods and Services will be carried or provided by it or its related corporations in performing the Contract, except in accordance with the applicable laws and with the required licenses and permits from the relevant governmental authority; For the purpose of this clause, “Controlled Goods or Services” means any goods, services, technology, technical assistance, information, data, intellectual property, or any other item or activity, whether tangible or intangible, which is subject to, or may be subject to, trade or export control, customs regulations, trade sanctions, embargoes, or any restrictions imposed by applicable Sanctions Laws.8.5. The Contractor represents that it has never been convicted in a court of law of violation of applicable Anti-Corruption Laws or Sanctions Laws and regulations.8.6. CL shall have the right to terminate the Contract with immediate effect and without any liability in case of breach of this clause by the Contractor.9. Personal Data Protection and Privacy Laws9.1. Each Party shall ensure that it complies with all applicable data protection laws. Neither Party shall not do anything and not omit to do anything that will cause the other Party to be in breach of any provision or requirement of any applicable data protection laws, whether now or in the future.9.2. The Contractor shall at the request of CL, promptly do such things or execute such documents, as determined by CL, in order to facilitate CL’s compliance with any applicable data protection laws, as well as any policies, compliance manual(s), guidelines and/or checklists (including but not limited to those dealing with governing usage of CL information technology systems, or copyright compliance) issued by CL from time to time which the Contractor agrees shall be binding and which the Contractor shall comply with.9.3. If the Contractor or any of the Contractor Parties becomes aware of, or suspects, any unlawful or unauthorised access, collection, use, disclosure, copying, modification, disposal or processing of the CL Personal Data, or any loss of storage medium or device on which the CL Personal Data is stored (collectively “Data Breaches”), the Contractor undertakes to promptly notify CL of the nature and the scope of the Data Breach and in any event, such notice must be given to CL within twelve (12) hours of the occurrence or discovering of the actual, potential or suspected Data Breaches. The Contractor shall render reasonable assistance to CL, at no charge to CL, in respect of (i) any containment or remedy actions, data breach notification, investigation, prosecution, or subsequent regulatory proceedings, and/or (ii) any civil claim arising from the same incident or series of incidents of Data Breaches.10. The Supplier Code of Conduct10.1. The Contractor acknowledges that it has read and has full knowledge of the PSA Supplier Code of Conduct. The Contractor agrees that it and all of its subsidiaries, sub-suppliers, authorized agents and/or subcontractors doing business with CL will abide by the PSA Supplier Code of Conduct. The latest version can be found at : https://www.globalpsa.com/psa-international/#thecode11. Warranty11.1. The Contractor hereby warrants to CL that it possesses and will continue to possess the requisite expertise, skills and experience in the nature of the Deliverables.11.2. The Contractor hereby guarantees that the Deliverables shall be of satisfactory quality, fit in all respects for the purpose(s) intended by CL and free of material defects or deficiencies. The Contractor also guarantees that;(a) CL shall acquire good and clear title to Deliverables, free and clear of all liens and encumbrances;(b) it shall supply the Deliverables to CL with due care and diligence and in accordance with any other guidelines as may be notified by CL to the Contractor from time to time; and(c) Deliverables do not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights and do not violate any law, statute, ordinance or regulation and will not cause CL to violate any applicable law, statute, ordinance or regulation.12. Delivery, Inspection and Acceptance12.1. The Deliverables shall be subject to the inspection and/or testing by CL. If CL is of the reasonable opinion that the Deliverables are unacceptable, CL may:(a) require the Contractor, at its own costs, to deliver replacements, make good or make necessary repairs, within a reasonable period specified by CL. If the Contractor is not able to do so, CL may cancel the whole order or such part thereof under the Contract;(b) require the Contractor to remove the rejected Deliverables or part thereof;(c) accept the Deliverables which have slight defect(s) or deficiencies in return for an abatement in the price, such price abatement to be mutually agreed; and/or(d) obtain the Deliverables from a third party on the Contractor’s account and at the Contractor’s risks.12.2. CL may reject the Deliverables or part thereof which do not strictly conform to the agreed specifications. Within seven (7) days of being notified of the rejection of such Deliverables or part thereof, the Contractor shall be required to take necessary action as required by CL to rectify the rejected Deliverables, at its own costs.13. Insurance13.1. Contractor shall insure itself fully with a reputable insurer against risks and liabilities relating to the performance of its obligations under the Contract.14. Jurisdiction and Governing Law The Contract shall be governed in all respects by the laws of the Republic of Singapore and the Contractor shall be deemed to have submitted himself to the non-exclusive jurisdiction of the courts of the Republic of Singapore.
CrimsonLogic GenAI Platform (CEREBRO)
Transform data to insights with AI
CEREBRO (CrimsonLogic Engine for Reasoning, Elastic Bridging, Retrieval, and Optimization) delivers accurate, tailored insights — helping you make smarter decisions, faster.
AI-powered advisory and platform,Tailored to your industry needs
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6Plug-and-play through APIAgent Integrates seamlessly with consumer platforms like Zendesk, Zoho SalesIQ, and Avaya.
7Ready-made experts catalogue Browse a ready-made list of experts designed to handle text, images, audio and more – helping you save time and get started instantly.
8Trusted advisor hubPrebuilt advisors in HR, Customs, Trade, Sustainability, Tax, and more — sourced from trusted knowledge bases, helping you with reliable insights and fast onboarding.
Seamless integration With your enterprise systems
Accurate, clear & credible insightsYou can trust
Simplify and summarize complex data for smarter responsesConvert complex research into simple, concise, ready-to-use summaries.
Verify information through credible sourcesGet full transparency with answers that link directly to their sources.
Fast answers, zero hassleSave time, get precise insights fast, without combing through every data source yourself.
A pioneer GenAI advisory,Co-created with an industry leaderCrimsonLogic and BDO Singapore partnered on 13 Feb 2025 to co-develop AskBDO, a GenAI-powered advisory platform built on CEREBRO. It delivers accurate, domain-specific support for legal, tax, and finance professionals.
"This collaboration with CrimsonLogic enables us to innovate and leverage cutting-edge technology to deliver practical, tailored solutions for our clients. “AskBDO” will empower our professionals with enhanced access to specialized knowledge and domain expertise, acting as a valuable resource that supports their day-to-day work. Looking ahead, we also aim to offer our clients the opportunity to experience a Digital BDO, providing them with faster, more accurate insights and greater value through innovative, AI-driven solutions."Frankie Chia Managing Partner BDO Singapore
Press Release CrimsonLogic and BDO Singapore Sign Strategic Partnership to Develop Specialized Generative AI Advisory Platform. Discover
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Elevate your career pathDiscover a world of growth at CrimsonLogic. With a global reach, you’ll gain exposure and skills that set you apart. We offer competitive compensation, flexible work options, and a balanced life. Join our collaborative environment for ongoing training, career development, and a fulfilling journey.Find out more
Expand your horizons Make a global impactBe a part of our innovative journey to leave a mark across the world.
Global experience
Elevate your career on a global stage, where our diverse opportunities offer employees a truly international experience.
Work with an industry leader and pioneer
Our legacy as an industry leader creates an inspiring backdrop for your career growth and achievements.
Dynamic, collaborative environment
Unlock your potential in our energetic and collaborative work environment, where innovation thrives.
Get to work With diverse global talentWith offices in 20 countries and more than 30 nationalities in our workforce, you’ll get the unique opportunity of collaborating across diverse cultures with a range of perspectives, ideas and experiences.
19offices globally
20countries
30nationalities
1100talents worldwide
Collaborative culture Growth at CrimsonLogic
Innovation and a supportive environment at CrimsonLogic"With the company’s focus on innovation and technology, and a conducive environment where colleagues and the management team are friendly and supportive, I am inspired to grow professionally. CrimsonLogic is a great place to work!"Gabriele Maugeri Associate Principal UX Consultant Singapore
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Collaborative culture and growth at CrimsonLogic"The culture in CrimsonLogic fosters a collaborative environment where I can work alongside talented teammates who inspire and support one another. There are also many opportunities for professional growth, making my work experience enjoyable and rewarding."Bheru, Bhawarlai ParmarLead Product ExecutiveSingapore
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Empowering Malaysia's digital workforce"I appreciate working with diverse colleagues in Malaysia and globally. We share our unique and common strengths and contribute to Malaysia's digital workforce. I also value the change to learn new skills, explore technologies and expand my career options with the organization"Chan Chee WenAssistant ManagerMalaysia
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Inspire women leaders of the futureJoin a community of women leaders who bring unique perspectives and ideas to drive our business forward. We are dedicated to promoting equal opportunities for women and creating an inclusive, flexible work environment.
Growing Together With PeopleMeet Rachael Khor, a seasoned professional with over 25 years of experience at CrimsonLogic. Her exceptional contributions to Singapore's public service digitalization transformation initiatives in trade, digital port and supply chain have earned her accolades such as the SG 100 Women in Tech 2023, Women in Supply Chain 2023, and PSA Global Champion 2021 awards.
"My passion lies in digital transformation, delivering IT projects with precision and efficiency, and providing genuine value to our customers in the Trade and Supply Chain communities. Nurturing talent and empowering the next generation of leaders are essential to me because I firmly believe that people are key to success. As a leader, I set an example by providing clarity in vision, strategy, and direction. I fuel energy through collaboration, achieving success with well-defined end goals." Rachel Khor Vice President Digital Ports
Nurturing talent in techCrimsonLogic’s Trade Compliance (Government) Vice President and 2022/2023 “Women in Supply Chain” Award Winner, talks about growing the talent pool in the trade sector.
"As the Head for Trade Compliance (Government), I am dedicated to invest in development and advancement of our staff in trade. I am excited about our plans to grow and expand our talent pool, deepen the knowledge of our trade specialists, and strengthen our product delivery capabilities." Tan Chiew Lan Vice President Trade Compliance (Government)
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Trade Facilitation Platform (TFP) Foundation
Autonomous digital trade facilitation for governments.
A self-implementation solution for governments to digitalize end-to-end trade facilitation processes, from pre-arrival to post-clearance, with enhanced flexibility, autonomy, and efficiency.
Achieve enhanced autonomy & efficiency,With a self-implementation model
1Comprehensive functionalitiesAccelerate your trade digitalization journey for streamlined facilitation and modernized customs operations.
2Compliance to industry standardsOur solutions are fully compliant with best practices and international standards, including standards from WCO, UNECE, IMO, IATA, and more.
3Configuration & customization with easeFully configurable and easily customizable modules offer flexibility and self-implementation autonomy, ensuring complete self-reliance.
4Lower cost with greater control and flexibilityUp to 40% lower costs through self-management and reduced dependence on vendors. Our scalable framework lets you expand easily, with flexible support options available.
5Accelerate with AIAccelerate automation, risk management, and trade operations with AI—for stronger security and a more optimized trade ecosystem.
6Faster deploymentTake <1 year to fully deploy modules and solutions as opposed to industry standards of up to 2 years.
Partnering with you for aSmooth onboarding experience
Step 1Discovering the foundation
Explore our trial in a sandbox environment. Gain hands-on experience in an environment that simulates real-world scenarios for exploration and testing.
Step 2Building the foundation together
We provide end-to-end support to ensure a smooth start—including technical and functional training, infrastructure setup, configuration, and testing support (SIT/UAT). Our experts will also assist with onboarding for OGAs. Offered under our professional services.
Step 3Post launch support for long term success
We will ensure a smooth transition with strategic deployment support. After go-live, we will provide customer support to ensure long-term success.
"Djibouti constantly adapts its port and logistics services to keep up with regional and global shifts. The ability to promptly respond to the evolving trade environment is essential. That’s why we’re glad to have a solution like CrimsonLogic’s Trade Facilitation Platform (TFP) which offers full ownership of the platform, a comprehensive range of features, and advanced self-administration and management capabilities which allows further development of the solution." Djibouti Port Community Systems
"We are very glad that the project is delivered timely and within budget. CrimsonLogic’s Trade Facilitation Platform (TFP) products have incorporated international standards and best practices; it has helped us to substantively improve our services to the trade community." Botswana Unified Revenue Service (BURS)
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In good hands With CrimsonLogic
We're proven.Tried-&-tested expertise in eCommerce gateways & shipments to North America.
We’re advancedOn the cutting edge of customs platforms & technology for seamless systems integration & solutions.
We're agile.Flexible deployment model and architecture. Choose between SaaS and Licenses usage.
We're aligned.To international standards & WCO recommendations as we incorporate eCommerce best practices.
Talk to us Learn how we can take your trade operations to the next level
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Career Portal
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