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India Port Community SystemExplore a revolution in customs operations: quick duty collection, improved smuggling detection, and seamless online submissions for swift clearance. Plus, speedy agriculture certificate approvals, making life easier for traders and immigration officers.
ContentsKey insights | Introduction | Solution | Benefits
Key insights
Enhanced EfficiencyEfficient customs operations with accelerated duty collection, improved detection of smuggled goods, and quicker clearance through online submission of documents and payment. Speedier approval of agriculture clearance certificates and streamlined processes for both traders and immigration officers.
Improved ManagementThe port authority can provide diverse online services for shipping agents, such as cargo tracking beyond the port, enhanced vessel space management, and streamlined coordination for booking, procurement, and document processing through a unified electronic interface.
“We have benefitted greatly from CrimsonLogic’s Port Community System (PCS). After implementing PCS in 16 ports, we have cut down the time for vessel submission and approval from 48 hours to immediate. Berth request and allocations can be processed instantly now.Goods enjoy faster customs clearance as documents and data submitted in PCS is readily available. The Port authority is also able to provide various port related online services to the shipping agents, including tracking of cargo movement beyond port premises.” Rajeev Puri Senior Deputy Director (IT)Indian Ports Association
Summary Client: Indian Ports AssociationChallenge: Integrating different operating procedures and IT systems of disparate ports.Solution: CrimsonLogic’s Port Community System (PCS) offers a single electronic window for all port community stakeholders to access critical information readily and securely.Benefits: The centralised electronic message switching facility and database allowed messages in multiple protocols to be exchanged easily among disparate ports in the community. It also enhanced customs authorities’ ability to track goods movement.
Introduction In the early 1990s, the Indian government started globalizing its economy via trade. The opening up of 13 major ports and 25 minor ports across the 6,000 km peninsular coastline led to a massive growth in India’s seaborne trade. The traditional means of transportation via break bulk and liquid bulk (also known as commodity cargo) were replaced by containerized cargo.The Indian government introduced private sector participation by adopting the “landlord port” model to distinguish the port owner from the operator. With this change, the government had to relinquish the responsibility of providing and managing port services to private developers.Not only did the 13 ports have different operations handling various types of cargo, activities related to the cargo are also managed by multiple players, each having their own IT systems and processes. The multitude of standards used during peer-to-peer interactions and the lack of a central information hub to standardize the different protocols have resulted in reduced efficiency and high error rates during transactions.The port community needed a single centralized platform for the consolidation and retrieval of information; a user-friendly interface that is common to all the existing systems of various ports, customs, banks, and financial institutions. There was also a need to improve the visibility and tracking of goods’ movement.
Solution CrimsonLogic’s Port Community System (PCS) was the chosen solution for the Indian Port Network. PCS is a centralized intelligent electronic message switching facility that standardizes multiple protocols among the trading community, enabling the exchange of messages in XML and UN/EDIFACT. It is also equipped with a centralized database to track shipment, and at the same time serves as a data repository for research and analysis. PCS provides a secure web-based application to access and support information exchange between the central database and common processes. Currently, 16 ports and more than 2,500 registered stakeholders are using PCS. On a daily average, 30,000 messages are exchanged within the 16 ports. 14 major banks are connected to e-Payment and the financial transactions made via PCS are valued at an average of 7 billion Indian rupees monthly.
Benefits Since the implementation of PCS in 2008, the following improvements were reported by the Indian Ports Association:
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MessagesBefore ImplementationAfter ImplementationRemarksVessel Profile Submission and Approval48 hoursAverage 1-2 hoursIn many cases, it is immediateVoyage Registration and VCN Allocation48 hoursAverage 1-2 hoursIn many cases, it is immediateBert Request and AllocationNext dayImmediate Container Related MessagesPhysical submissionAll documents are submitted online by users Cargo Related Messages5 - 6 hours Within 1 hour of submission
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Singapore TradeNet®The TradeNet® system has been in operation and serving the Singapore trading community since 1989. All 100% of the trade declarations are submitted and processed electronically via the TradeNet® system. The Government had also mandated the electronic submission of trade declarations.Through TradeNet®, over 10 million trade permit applications are processed annually, with 90% processed within minutes, and approximately 100,000 certificates of origin are issued yearly via TradeNet®.
ContentsKey insights | Introduction | Benefits
Key insights
Integrate ProceduresIntegrates import, export and transshipment documentation processing procedures.
Monitor & EnforceMonitor the movement of goods and enforce health, safety, and other regulatory requirements.
Reduce Time & CostReduces the cost and time to prepare, submit and process trade documents.
Expedite ClearanceExpedites the clearance of cargo and allows fees and taxes to be deducted electronically.
Introduction In the mid-1980s, the Singapore government made a strategic decision to streamline the processes within the regulatory framework of trade permit approvals. The goal was to bolster Singapore's established trade hub status and enhance external trade. Special committees, comprising high-powered government officials and business leaders, were established to garner ample support for utilizing information technology (IT) in the re-engineering and improvement of the trade regulatory framework and associated processes. Notably, Brigadier General Lee Hsien Loong (now the Prime Minister of Singapore), chaired the review committees responsible for approving the plans and overseeing their implementation.Commencing with the involvement of a few government agencies in 1989, the Singapore TradeNet® System has evolved to provide the trading community with an electronic means of submitting trade documents to all relevant government authorities (including Singapore Customs and controlling agencies). This submission occurs through a unified electronic window. Within minutes of submitting the permit application, traders receive an electronic response, either approving or rejecting the application. The response includes detailed information on approval conditions or the reasons for rejection.TradeNet® was established with the following key objectives:i. Reduce the cost of trade documentation.ii. Decrease turnaround time for trade documentation. iii. Enhance processing efficiencies for authorities through a streamlined process flow. iv. Foster operational efficiency and transparency to attract foreign direct investment.TradeNet®, the world's first nationwide electronic trade documentation system, has been recognized as a significant contribution to Singapore's pro-business environment. It enhances efficiency and reduces business costs for the Singapore trading community through the innovative use of advanced technology.
Benefits With only one electronic document required, clearance efficiency is increased exponentially.
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Before TradeNet®After TradeNet®Processing time/permit2 – 7 days1 min or lessFees chargedS$10 – S$20S$2Number of documents3 – 35 docs1 eForm/eDocDocuments processedapprox. 10,000> 30,000
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Great Place to Work® Certifications9 October 2023
We're excited to share that CrimsonLogic Singapore has once again been certified as a Great Place to Work for 2023, with a favorable rating from 76% of our team members. This marks our second consecutive year receiving this prestigious award.Great Place to Work® is the global authority on building, sustaining and recognizing a great workplace culture based on extensive research and in-depth consulting through examining thousands of the Best Workplaces™ around the world. The recognition program is based on a rigorous methodology built upon 30 years of research and data & validated employee feedback.
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General Counsel & Company SecretaryLim Hsiao Kang
Hsiao Kang is Head of Group Legal, and oversees the legal affairs, corporate secretarial matters and legal compliance within the CrimsonLogic Group.Hsiao Kang has over 25 years of experience as a lawyer and corporate counsel. Prior to joining CrimsonLogic, he was a practicing lawyer before working as a corporate counsel in a statutory board and a technology company. His experience is diverse, having handled multiple areas of law ranging from dispute resolution, family law, corporate, commercial, intellectual property, information technology and data protection.Hsiao Kang joined CrimsonLogic in 2004 and was appointed General Counsel in 2007. As Head of Group Legal, Hsiao Kang leads and manages a team of counsels who advise on legal and contractual matters, including tenders, business opportunities, collaboration with partners, intellectual property rights and licensing issues. As Company Secretary, Hsiao Kang advises the Board and its committees on governance matters and is responsible for all corporate secretarial matters for CrimsonLogic and its subsidiaries. Hsiao Kang is also CrimsonLogic’s Data Protection Officer and is supported by a team that keeps the company compliant with personal data protection laws, whilst constantly reviewing and improving the company’s personal data protection practices. A key achievement was successfully obtaining the Data Protection Trustmark certification (DPTM) and Cross Border Privacy Rules certification (CBPR) for CrimsonLogic in 2020.Hsiao Kang graduated from the National University of Singapore with an LLB (Hons) and was called to the Singapore Bar in 1998. He also holds a Master of Business Administration from the National University of Singapore.
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Build a transparent, secure, and efficient border environment to boost trade growth in Kenya
Kenya's Single Window system aims to create a transparent, secure, and efficient border environment that aligns with international standards. This system will offer a one-stop, coordinated service for customers, streamlining administrative and logistical processes to support trade growth. Additionally, it will eliminate duplication and standardize operations, improving service efficiency and reducing unnecessary variations and exceptions.
Customer Kenya Trade Network Agency (KENTRADE)Project Kenya National Electronic Single Window System (KNESWS) – 2012Trade Solution A Single Window system that integrates stakeholder systems in the cargo clearance of goods at the Kenyan border, while maintaining the requisite controls and collection of levies, fees, duties, and taxes, where applicable, on imports or exports.
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CrimsonLogic’s Rachael Khor & Tan Chiew Lan Named Recipients of 2023 Women in Supply Chain Award26 September 2023
Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, and Supply & Demand Chain Executive (SDCE), the only publication covering the entire global supply chain, named CrimsonLogic’s Rachael Khor and Chiew Lan Tan as two of the winners of this year’s Women in Supply Chain Award.The Women in Supply Chain award honors female supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company’s supply chain network.Click here to view the full list of winners.
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CrimsonLogic is a recipient of the Digital - Logistics Award (Singapore Business Technology Excellence) 202325 May 2023
CrimsonLogic is a recipient of the Digital - Logistics Award (Singapore Business Technology Excellence) 2023.
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CrimsonLogic is a recipient of The Straits Times Best Employer Award 2023 18 April 2023
CrimsonLogic is a recipient of The Straits Times Best Employer Award 2023.
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Streamline trade transactions for trade and logistics community in Singapore
The trade and logistics community enjoyed simplified and seamless trade transactions through a single interface with improved efficiency and lower business costs.Customer Singapore CustomsProject TradeXchange® – 2005Trade Solution A neutral and secure trade platform that facilitated the exchange of information within the trade and logistics community.
Streamlined processes, increased efficiency and significant cost savings.Customer Singapore CustomsProject Tradenet – 1989Trade Solution The world’s first nationwide electronic trade network that united over 35 controlling agencies, enabling businesses to submit trade permit applications and receive permit approvals within seconds via the internet.
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Increase efficiency and transparency in Astana International Financial Centre (AIFC) judicial system in Kazakhstan
Increased efficiency and transparency of the AIFC judicial system and establishes AIFC as a major financial centre in the world.
Customer Astana International Financial Centre (AIFC) Court and International Arbitration Centre (IAC), Astana International Financial Centre AuthorityProject AIFC eJustice System for AIFC Court and International Arbitration Centre (IAC) – 2019Tech Solution The AIFC eJustice System is an online electronic case filing and management system supporting AIFC Court and IAC’s domestic and international users for both civil and commercial disputes. It helps users file their cases efficiently and streamlines the judicial and arbitration process.
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