Covid-19 has drastically upended our way of life and how we work. It has been more than a year into the pandemic. Some vaccine trials have produced promising results, boosting hopes that we are turning a corner on this global crisis. In the meantime, consumer behaviours and business practices have moved online in order to adapt. E-commerce is booming and remote working, once more uncommon in the past, has become the new normal. Governments around the world have also followed suit to digitalise. Countries such as Germany, India and Singapore have adopted video conferencing tools for virtual court hearings. Elsewhere in the world, virtual inspections are now being conducted by building inspectors in United States and by customs officials in China. These changes in government processes are expected to be long-lasting while the pandemic is ongoing.